USB C Port Replacement
Repair for PS5 Slim

  • What Are The Symptoms?
  • Why Does It Happen?
  • How Do We Fix It?
  • How Long Does It Take?
  • What To Bring?
  • What's Included?
  • How To Use Our Service?
What Are The Symptoms?

The PS5 Slim is unable to connect to controllers and other USB devices. Sometimes, the USB C port will look physically damaged.

This repair is for the PS5 Slim. We have separate repair pages for the PS5 and PS5 Pro.

A zoomed-in image of a PS5 USB-C port on the front of the console.

FIXED PRICE

£79

Why Does It Happen?

The USB C port may become damaged if the PS5 is dropped or knocked while a cable is connected. Damage can also occur from transporting the console with a USB C cable still inserted or from excessive force during cable insertion or removal.

A zoomed-in image of a PS5 USB-C port on the front of the console.

FIXED PRICE

£79

How Do We Fix It?

The faulty USB C port is removed from the PS5 motherboard. A brand new genuine Sony PS5 USB C port is then installed and each pin is individually soldered for a durable repair. Once the repair has been completed, we run comprehensive stress tests to verify system stability.

A zoomed-in image of a PS5 USB-C port on the front of the console.

FIXED PRICE

£79

90 Minutes

If you would like your repair completed within 90 minutes, we offer this for an additional fee of £25. This service is first-come, first-served.

Next Day

Our standard service is next day by 1PM. You can bring the console in anytime during the opening hours and it will be repaired and ready for collection by 1PM the following day. There is no extra charge for our next day service and it is always available.

Console

For this repair you would need to bring your PS5 Slim console.

12 month Guarantee

All of our repairs come with a 12 month guarantee. This starts on the date that is printed on the customer receipt and finishes 12 months later. In the unlikely event that the same fault reoccurs, we will fix it again free of charge. If repair is not possible then a full refund will be offered.

Full Check-up

We extensively test consoles both before and after repairs. If additional problems are found, we will always contact you before carrying out any work on the console. We will never charge you for work you haven't agreed to.

Keep Your Game Saves.

This repair does not involve the internal storage so your game saves and data will be unaffected.

No Fix No Fee

If your console is beyond repair or the repair would be uneconomical then there is no charge at all.

Great Service

We are committed to offering the best customer service possible. Our customers rate us as excellent - check out over 400 reviews on Google.

Walk In Service

No booking or appointment is required. We're a walk-in service, and you're welcome to drop off your PS5 Slim during our opening hours.

Drop Off And Collect In Person

Drop off your PS5 Slim for repair and collect your PS5 Slim after the repair in person.

Payment On Collection

Payment can be made by cash or card when you collect, you don't need to pay anything when you drop it off. You are welcome to test your device at our workshop before making payment.

Call/WhatsApp For a Quote Or Questions

Have questions? Call us or WhatsApp us on the same number. We're always happy to help.

Why Choose Us?


Great Reputation

We have loads of great customer reviews! Go to our Google review page and check them out for yourself!

Super Quick

We offer two turn-around options. Our standard service is next day by 1PM. You can bring the console in anytime during the opening hours and it will be repaired and ready for collection by 1PM the following day. We also offer a 90 minute repair service for a small additional fee (first-come, first-served).

Guarantee

We give a 12 month guarantee on all repairs! We also offer FREE inspection and if we can't fix your console, there is no charge at all!

Customer Reviews