Can't Insert or Eject Discs
Repair for Xbox Series X
- What Are The Symptoms?
- Why Does It Happen?
- How Do We Fix It?
- How Long Does It Take?
- What To Bring?
- What's Included?
- How To Use Our Service?
What Are The Symptoms?
When you try to insert a disc the Xbox Series X does not pull it in automatically, or when the eject button is pressed the Xbox Series X does not eject the disc.
FROM
£79
Why Does It Happen?
The console may have been knocked or dropped, or foreign objects (often inserted by young children) could be obstructing the drive mechanism. Internal components such as the disc loading mechanism or Blu-ray drive daughterboard may have failed, or there could be damage to ribbon cables connecting the drive.
FROM
£79
How Do We Fix It?
We dismantle the Blu-Ray drive, check the mechanical and electronic aspects and replace the faulty components with genuine Xbox Series X parts.
FROM
£79
90 Minutes
If you would like your repair completed within 90 minutes, we offer this for an additional fee of £25. This service is first-come, first-served.
Next Day
Our standard service is next day by 1PM. You can bring the console in anytime during the opening hours and it will be repaired and ready for collection by 1PM the following day. There is no extra charge for our next day service and it is always available.
Can Take Longer
In some rare cases, this repair may exceed the estimated timeframe due to the complexity or severity of the fault.
Console
For this repair you would need to bring your Xbox Series X console.
12 month Guarantee
All of our repairs come with a 12 month guarantee. This starts on the date that is printed on the customer receipt and finishes 12 months later. In the unlikely event that the same fault reoccurs, we will fix it again free of charge. If repair is not possible then a full refund will be offered.
Full Check-up
We extensively test consoles both before and after repairs. If additional problems are found, we will always contact you before carrying out any work on the console. We will never charge you for work you haven't agreed to.
Keep Your Game Saves.
This repair does not involve the internal storage so your game saves and data will be unaffected.
No Fix No Fee
If your console is beyond repair or the repair would be uneconomical then there is no charge at all.
Great Service
We are committed to offering the best customer service possible. Our customers rate us as excellent - check out over 400 reviews on Google.
Walk In Service
No booking or appointment is required. We're a walk-in service, and you're welcome to drop off your Xbox Series X during our opening hours.
Drop Off And Collect In Person
Drop off your Xbox Series X for repair and collect your Xbox Series X after the repair in person.
Payment On Collection
Payment can be made by cash or card when you collect, you don't need to pay anything when you drop it off. You are welcome to test your device at our workshop before making payment.
Call/WhatsApp For a Quote Or Questions
Have questions? Call us or WhatsApp us on the same number. We're always happy to help.
Why Choose Us?
Great Reputation
We have loads of great customer reviews! Go to our Google review page and check them out for yourself!
Super Quick
We offer two turn-around options. Our standard service is next day by 1PM. You can bring the console in anytime during the opening hours and it will be repaired and ready for collection by 1PM the following day. We also offer a 90 minute repair service for a small additional fee (first-come, first-served).
Guarantee
We give a 12 month guarantee on all repairs! We also offer FREE inspection and if we can't fix your console, there is no charge at all!
Customer Reviews
Highly recommend. Had a issue where another shop put Liquid Metal in my Xbox series x when it shouldn’t be. Spoke to console clinic and they was very helpful they sorted the problem out. Massive thank you to Emily and James. Great service
John Wood
Fixed my xbox series s hdmi port problem and i got it back same day! it was even fixed half an hour earlier than expected which was nice! extremely nice person, very good job and even checked up to see if everything was still working ok! i never leave reviews but i just had to this time ?
perfect service all the way
Jordan
